Do you have any questions?
Please be in contact with our customer service if you do not find the answer to your question here.
Got a question?
Luckily we have the answer.
Our most frequently asked questions and answers listed below.
What is Kiosked?
What is required from a publisher to get accepted as a publisher?
Good quality content, a minimum of 100K page views per month, high-quality visitors.
How do I activate the Kiosked units on my page?
Add our script.
Is there a dashboard for reporting and how often is it updated?
Yes, we have a dashboard and get updated in the morning GMT.
Does the Kiosked dashboard show the revenues of the ad units separately?
Yes, you can run custom reports!
What are your payment terms?
NET 60 days, paid by the month-end.
How do I get paid?
What is the revenue share you pay?
Our revenue shares depend on the size of your site(s) and contract length and are on average 50/50-70/30.
How long does it take to get set-up with Kiosked?
It typically takes a few days to go live after Kiosked approves the site & the contract is signed. Here is a more detailed look at the steps:
1. Kiosked (Quality Team) approves the siteOnce the site is approved,
2. Kiosked onboards the site with the demand partners (buyers). This typically take about 3-5 business days
3. Kiosked sends script to the publisher with instructions for implementation
4. Go Live. Kiosked sends logins to reporting dashboard
5. Hand-off to Account Management Team
Can I use your technology with my own demand?
Yes, we do offer a white label version of the platform, please contact sales@kiosked.com for further information.
Will Kiosked slow down my site?
This is a very frequent question and the fact of the matter is that every single additional call the page needs to do, slows down the rendering process. The Kiosked JavaScript runs asynchronously, meaning that it loads independent from the rest of the page content and you will not actually be able to see a meaningful difference in load time.
Throughout the years we’ve done a lot of testing around this as we work with some of the industry’s most demanding publishers and have learned that if there is any type of slow down, it's due to some other bottleneck in the script load queue.
Can I block certain advertisers/brands?
Yes, Kiosked can block brands and/or categories.
Does Kiosked offer technical support 24/7?
Our ticketing system works 24/7 for urgent on-call tickets. Regular technical support is provided during business hours.
Why are there discrepancies between GAM and Kiosked numbers in terms of served impressions?
In short, GAM counts impressions when Kiosked's tags are called. Kiosked counts impressions when the ads are on the screen. As a result, there could be a big time gap (i.e 1.5-2.5 secs) and count gap between GAM impression number and Kiosked's impression number.
All Kiosked's UI metrics are recorded by our scripts' events and hence, cannot be exactly the same as numbers recorded by GAM or any other networks due to timing difference. The only exception is the revenue number that will be reconciled with networks' data at the end of the month to make sure that our payment is 100% correct.